Online consultation system – Triage Form
NHS APP:
You will need to log into your account and verify your photo ID through the NHS app. There is information on how to do this here: https://help.login.nhs.uk/setupnhslogin/. Once you do this you will automatically linked to the surgery. If you have an existing account and are not prompted to do this you need to reset your account and make a new one.
Patient access/MYGP are now outdated so are not compatible with modern NHS systems. We advise you set up the NHS app to view your record/order medication.
Pharmacy First
Please see below the 7 common conditions which a local pharmacist will be able to help you with and can supply a prescription for medicines without the need to visit a GP.
Every pharmacist trains for 5 years in the use of medicines and managing minor illnesses, so they are well equipped to provide health and wellbeing advice to help people stay well. They are also experienced in spotting warning signs, otherwise known as red flag symptoms, which may warrant a referral to another healthcare provider.
After a consultation with the pharmacist, the pharmacy will send a notification to the patient’s GP on the same day or on the following working day.
Clinical pathway | Age range |
Acute otitis media* | 1 to 17 years |
Impetigo | 1 year and over |
Infected insect bites | 1 year and over |
Shingles | 18 years and over |
Sinusitis | 12 years and over |
Sore throat | 5 years and over |
Uncomplicated urinary tract infections | Women 16-64 years |
Online Services
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.