Coronavirus Information

PLEASE COULD WE ASK YOU TO WEAR A FACE MASK OR FACE COVERING WHEN ATTENDING THE SURGERY        

All services are available as normal.

If you would like to receive a phone call please ring 01487 822230 (8am to 6pm, Monday to Friday) or alternatively you can contact us with non-urgent queries via email on moat.house@nhs.net

We will still see patients where it is clinically essential, after we have done a telephone assessment.

We are working to keep all of our patients as safe as we can. This means "remote by default" including phone and email contact.

The dispensing of repeat medications will continue as usual. Please arrange for someone else to collect your prescription if you have any respiratory symptoms or feel unwell.

Appointments for INR will continue as normal for now however you must not attend if you have any symptoms of fever (temperature), cough or any loss or change in smell or taste.

For further advice about coronavirus and how you can prevent the spread please read the advice on NHS 111. This link also takes you to the NHS 111 online service which you should use if you are concerned that you might have symptoms of the cornavirus

https://111.nhs.uk/covid-19

Please be advised that if you or any member of your household have symptoms of cough, temperature or loss or change in smell or taste do not come to the surgery

Advice for Self-Isolation

Tips for staying at home

It's important to stay at home to stop coronavirus spreading.

Do

  • try to keep at least 2 metres (3 steps) from other people in your home, particularly older people or those with long-term health condition
  • ask friends and family and delivery services to deliver things like food shopping and medicines – but avoid contact with them
  • sleep alone if possible

  • regularly wash your hands with soap and warm water for at least 20 seconds

  • try to stay away from older people and those with long-term health conditions

  • drink plenty of water and take everyday painkillers, such as paracetamol and ibuprofen, to help with your symptoms

Don't

  • do not have visitors (ask people to leave deliveries outside)
  • do not leave the house, for example to go for a walk, to school or public places

Please go to https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/ for self-isolation advice/tips

Urgent advice: Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

NHS 111 online coronavirus service - https://111.nhs.uk/

Only call 111 if you cannot get help online.