ADVICE FOR THE PUBLIC - 25 FEBRUARY 2020
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
It is essential that an accurate travel history is obtained from all patients with acute respiratory infections, using any one of the following: -
- cough or fever;
- shortness of breath
If you have returned from the following specific areas since 19 February 2020, you should call NHS 111 and self-isolate even if you do not have symptoms: -
- Specific lockdown areas in Northern Italy as designated by the government of Italy
- Special care zones in South Korea as designated by the government of the Republic of South Korea
- Hubei province
If you have returned from these areas since 19 February 2020 and develop symptoms, however mild, you should self-isolate at home immediately and call NHS 111. YOU DO NOT need to self-isolate if you have no symptoms.
- Northern Italy
Those who have returned from previously identified geographic areas within the last 14 days and develop symptoms, however mild, should self-isolate at home immediately and call NHS 111.
Previously identified geographic areas: -
- Hong Kong
- Malaysia or Macau
- Stay indoors and avoid contact with other people as you would with the flu;
- Call NHS 111 to inform them of your recent travel to the country
- Information for the public is available at: www.gov.uk/coronavirus
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to: -
- Always carry tissues with you and use them to catch your cough or sneeze, then bin the tissue and wash your hands or use a sanitiser gel;
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available;
- Avoid touching your eyes, nose and mouth with unwashed hands;
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at: www.gov.uk/coronavirus
NOW AVAILABLE - Evening and Weekend appointments with West Cambs Federation
The Moat House Surgery is a member of the West Cambs Federation. This is an organisation which has been set up to provide additional services to the patients of practices in Huntingdon, the Fens and surrounding villages. Patients of our practice are now able to book routine appointments to be seen by doctors, nurses and healthcare assistants in the evenings and at weekends in Extended Access Clinics
These appointments are being provided at 5 different surgeries across the area to make it as accessible as possible for all patients. The clinics are as follows:
Acorn Surgery, Oak Drive, Huntingdon.
Brampton & Alconbury Surgeries.
Buckden Surgery, Mayfield. Buckden.
Cornerstone Surgery, Elwyn Road, March.
Cromwell Place Surgery, Cromwell Place, St. Ives.
You can make an appointment, that suits you best, at any of the sites - not just the one nearest to your home.
To book an appointment contact us on 01487 822230 - and we will book your appointment for you.
Self Help section on the Website
Please scroll to the bottom of the home page to find a page to guide you in the treatment some common illness that could be treated without a visit to the doctors. The Self Help page provides some useful links and information.
Online Access to Medical Records
We are pleased to inform you that as of 1 April 2016 you will be able to view all coded information held in your medical records online. If this is something that you would like to use and you are over 16 years of age, please speak to one of our reception team who, on seeing some form of photo ID, will be able to issue you with login details and a password. Until 1 April 2016 you are able to view your medication, Allergies and Immunisation status.
If you already book online/get repeat prescriptions online, you will also need a new password for this section, so will need to speak to reception.
Each appointment to see a clinician at the Moat House surgery is booked for 10 minutes. Please be aware that if you have multiple problems you wish to discuss you may require extra time. You should discuss this with the receptionist when booking the appointment who will then allocate an extra appointment time to ensure you get the time needed. This will also help the doctor to keep to time, to prevent long waiting times.
Please be careful when dialing the appointment line numbers
Our appointment line, 01487 824033, is very similar to a household number who has been getting a lot of calls due to patients dialing incorrectly. Please be careful when dialing to ensure you get through to the correct number.