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Please be aware that there is another surgery with a similar name - Please double check the contact details as we are based in Cambridgeshire.
Moat House Surgery would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.
Registration is simple and you can register here:
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom checker will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.
If your outcome indicates that an appointment is required, you simply click on the request appointment link.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
You can even download the App via Google Play and Apple store
Please see the 'Your Health' section at the bottom of the right hand side of the website for useful links and information about your health.
Please be aware that the fire alarm will be tested at the surgery every Monday morning at approx. 9am. Unless instructed otherwise by a member of staff no action will be needed by yourselves.
If you are planning on registering with the practice you can submit or download a copy of the NHS registration form via "New Patients". It is worth saying that we do have a defined catchment area and you will still need to attend the surgery for this form to be signed. All new patients will also need to confirm that they are happy to "share" their care records. If you do not wish this then please access the "Summary Care Record" under further information for the Opt Out Form.
By accessing "travel vaccinations" in Further Information you can complete the practice travel questionnaire. This will save you having to collect one from the surgery. Once completed please ensure that you submit and we will print if off this end. Once we have your details we will contact you to arrange an appointment for your travel injections (if needed).
By accessing "prescriptions" you can complete an automated repeat prescription request form which once submitted will be processed by our reception/dispensing team ready for collection within 2 working days (not counting weekends please).
We would also request that you tell us exactly what you need rather than "all my tablets". If we are not sure we will have to contact you for clarification which could delay you getting your prescription.
We accept patients living in the village and surrounding area, including Woodhurst, Pidley, Fenton, Bury and Upwood. You can check if you are able to register with us by using the catchment area tab at the top of the page.
Patients registering at the practice will not be assigned to any particularly doctor. We would, however, recommend as far as possible that you see the same doctor if you are being treated for an ongoing condition.
As you can appreciate it can take a little time completing the necessary paperwork, and we would therefore request that any patient moving to the area wishing to register with the Practice, does so prior to making an appointment with a doctor or nurse (preferably outside surgery hours). This avoids causing additional delays at the reception desk during a busy surgery.
Ideally you should bring your NHS card, issued either at birth or when you last registered with a doctor . If you cannot find this card we have registration forms at the surgery.
Once you have registered the receptionist will offer an appointment with one of our nurses for a New Patient Registration Medical. This allows us to introduce ourselves to new patients as well as recording any past medical history. It is an opportunity to record any on-going medication needs. These medicals only take about 15-20 minutes and will include checking a urine sample.
The receptionist will endeavour to make this appointment at a convenient time to suit the patient - note early morning, lunchtime and early evening appointments available.
If you wish to register for online patient access, which allows you to book an appointment for a doctor or our nurse practitioner online, please contact reception who will be happy to print off the relevant details for you.
If you move outside our catchment area you will be asked to re-register at a practice closer to your residence, for your own safety and best possible care. Upon notification of your new address you will be given 6 weeks to move to a new practice. After this time, if you are still a patient at the Moat House Surgery, your records will be sent back to the Health Authority and you will receive notification. From this date you will no longer be a patient at the surgery.
With effect from 1 July 2016 our practice boundary will be reducing.
If you are currently patients registered at the Moat House Surgery who lives in Ramsey or Somersham you will be able to stay registered, if you wish. However, if you move house and your new property falls outside our new practice boundary (please see the catchment area section on the website) you will need to re-register with a practice that covers your new property.
If you return to an old address (for example to stay with family), either on a temporary basis or as a permanent resident, that now falls outside our practice area, you will not be able to register at the Moat House Surgery.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Open the leaflets in one of the following languages
Before filling out any of the registration forms, please check on the catchment area tab (above) that you are able to register with this surgery by entering your postcode. At this time we are only able to accept patients onto our list who reside within this area. This is to ensure the saftey of all our patients.
If you wish to register click on the link below to open the form. When you have completed all of the details, print and bring the signed form to the surgery.
Registration Form (Front Page)
Registration Form (back page)When you register you will also be asked to fill out a number of forms, which includes a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. There is an online version of this file too, which you may fill out and send to us. When you come to the surgery you will be asked to sign this form to confirm that the details are correct.
Please also look at the 'Carers' sections of this website as there may be some information and forms that are relevant to your circumstances. All the forms for registration can be found at the bottom of this page. It is important that we have them all correctly. If you prefer you could visit the surgery where we have pre printed packs for you to take away.
Within 3 months of registering with us you will need to make an appointment with one of our nurses, for a new patient check. They can go through any medical conditions you have and ensure we have the correct information about you and your health.
Online medical questionnaire for new patients
Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.
Please review the following forms, printing and completing any which may be relevant. We will then need these forms along with the registration form when you visit the surgery to register.
Welcome to the Moat House Surgery
Audit C Questionaire
Summary Care Record
Are you a carer?
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